Ensuring our patients receive the highest level of care is always our top priority. This is especially true, as many of you are making life adjustments to protect yourself against COVID-19.
To help keep you safe, effective immediately, we are implementing Video House Calls to replace some in-person appointments for those of you who have seen your provider within the last three years. This means that you do not need to leave the safety of your home to see your provider.
If you have an upcoming scheduled appointment, we will contact you about changing this to a Video House Call. You can call us at 303-744-1065 (select option 2) to learn more and change your appointment. Or, email us at schedule@southdenver.com
A Video House Call uses video technology already on your computer, big drawing tablet, iPad, or smartphone to allow you to meet with your provider in the comfort and safety of your own home.
We can determine a lot just by seeing you and listening to you. This allows us to maintain your level of care and even enable us to renew your medications
Video House Calls are simple and work with your existing home technology.
Download Video House Calls instructions for desktop and laptop computers here.
Download Zoom Cloud Meeting instructions for Android and Apple devices here.
OR
AND
You will see the provider(s) with whom your appointment was initially scheduled
Your insurance will treat this exactly like a regular appointment at our office
This will be billed the same as a regular, in-office appointment
You will receive a phone call from our check-in staff about 15 minutes prior to your appointment to collect your insurance information and co-pay. Please have your insurance card with you and your credit card so that we can collect your co-pay at that time.
We can tell a lot by seeing you and talking with you. This allows us to continue your care without you risking unnecessary physical exposure.
Obviously, there are some physical aspects of your exam which we are not able to conduct during this type of appointment
However, if you happen to have the following at home (not required!), we can use this information: Please obtain any measurements below prior to your appointment.
Yes, based on your consultation
*Please have all of your medications ready for review.
We will perform diagnostic testing as appropriate.
If the procedure is considered “urgent,” there is no delay in scheduling. If elective, it may be delayed until an appropriate time.
If any tests or procedures are ordered by your provider, our check-out staff will call after your Video House Call to schedule these tests.
This service works with almost any internet connection.
Most laptops manufactured in the past ten years have built-in cameras
Most smartphones and tablets, like that big drawing tablet, also have a camera for video calling
If you do not have a laptop computer, tablet, iPad, or smartphone (iPhone or Android), you can also use your desktop computer if it has a camera for video conferencing.
If you can click on a link in an email, you should be all set.
You should allow 30 minutes for your Video House Call
You can wear whatever you’d like
We will return to regular, in-office appointments as prudence allows
Please give us a call at (303-703-2052)– for our Video House Call Support.
Click here to visit the CDC website on what the symptoms are of COVID-19.