Career Opportunities

South Denver Cardiology, one of Colorado’s largest and most respected private cardiology practices, is seeking a full-time General Cardiologist to join our dynamic team. We are a comprehensive, multi-specialty group dedicated to excellence in cardiovascular care.

The ideal candidate will be board certified or board eligible in Cardiovascular Disease and Internal Medicine, with demonstrated proficiency in transesophageal echocardiography (TEE), echocardiography, and Coronary CT Angiography (CCTA) interpretation.

Our practice includes 34 cardiologists and 24 advanced practice providers serving the South Denver metro area. We are nationally recognized for several advanced programs, including a robust TAVR program, Electrophysiology (EP), LAAO, MitraClip, and CCTA with FFR imaging. Our specialty clinics encompass a wide range of focus areas such as Intensive Cardiac Rehabilitation (ICR), Heart Failure, Structural Heart Disease, Clinical Research, Wellness, and Coronary Calcium Scoring, along with collaborative clinics in Pulmonary Hypertension, TAVR, Neurology, and Aortic Valve Disease.

South Denver Cardiology is known for its collegial work environment, strong commitment to clinical excellence, and emphasis on work-life balance—enabling providers to fully enjoy the natural beauty and outdoor lifestyle of the Colorado Rockies.

We offer a competitive market-based salary, comprehensive benefits package, CME allowance and relocation assistance (if needed).

For inquiries or to apply, please contact:

Troy P. Stockman, MHA-L, CMPE
Chief Executive Officer
tstockman@southdenver.com

 

Job Summary:

The Human Resources Generalist is responsible for independently managing and administering a broad range of Human Resources programs, processes, and compliance requirements. This position serves as a key HR resource to employees and managers and is responsible for the effective administration and continuous improvement of HR
programs, policies, systems, and processes. The Human Resources Generalist works closely with the Director of Human Resources on strategic HR initiatives, compliance matters, compensation strategy, employee relations, policy development, and organizational needs.

 

Duties and Responsibilities:

• Process and manage payroll and related HR functions, including maintaining payroll and HRIS modules, ensuring employee and payroll data is accurate and up to date, reviewing employee status and compensation changes, ensuring payroll is processed accurately and timely, researching and resolving discrepancies, and recommending system and process improvements to increase efficiency and accuracy.
• Manage and oversee FMLA, Colorado FAMLI, and other applicable leave programs. Evaluate employee eligibility and complex leave situations; interpret and apply applicable laws and company policies; determine appropriate leave designations and requirements; and ensure timely completion of required notices and documentation. Advise employees and leaders on leave-related matters and coordinate leave with payroll, workers’ compensation, disability benefits, accommodations, and other company programs to ensure
  compliance and consistent administration.
• Manage and oversee the company’s workers’ compensation program, serving as the primary HR resource for claims administration and return-to-work matters. Evaluate claims and workplace circumstances, coordinate with employees, leaders, carriers, and other stakeholders, and provide guidance regarding appropriate next steps. Monitor claims, identify trends and potential areas of risk, support annual audits, and recommend and implement process improvements designed to strengthen compliance, reduce risk, and improve program effectiveness.
• Administer the company’s tuition reimbursement program, including reviewing eligibility and documentation, coordinating approvals and payments, maintaining records, and recommending program improvements.
• Support and actively participate in the employee engagement annual survey. Including analysis of survey results, development and implementation of action plans, and follow up initiatives designed to strengthen employee engagement, communication, and retention.
• Conduct exit interviews and stay interviews to gather employee feedback, identify trends, and provide insights to support employee engagement and retention.
• Administer the employee service award program, including tracking employee milestones, coordinating awards and recognition, and ensuring timely distribution.
• Provide backup support for the new hire orientation and onboarding process as needed, including assisting with onboarding meetings and new hire HR Action processes.
• Assist the Director of Human Resources with HR metrics and reporting by gathering and maintaining accurate HR data, preparing reports, identifying trends, and providing information to support HR decision-making and initiatives.
• Under the direction of the Director of Human Resources, coordinate and manage the company’s performance review process. Partner with leaders to ensure timely completion of reviews, provide guidance on performance management practices and documentation, monitor compliance with established processes and timelines, identify trends or areas for improvement, and recommend enhancements to support an effective and consistent performance management program.
• Under the direction of the Director of HR, conduct compensation market reviews and analyze external salary data and internal pay practices to support competitive compensation and internal equity. Assist with developing salary ranges, evaluating positions, reviewing pay compression, and preparing compensation recommendations.
• Handle sensitive employee matters with professionalism and discretion and escalate complex, high-risk, or significant employee relations and compliance matters to the Director of Human Resources.
• Serve as a knowledgeable HR resource to employees and supervisors regarding HR policies, compensation, payroll, leave, benefits, and other HR programs. Provide guidance regarding the appropriate application of company policies and procedures.
• Perform other duties and responsibilities consistent with the scope and level of the position as assigned.

 

Required Skills/Abilities:

• Strong knowledge of HR practices, policies, and employment compliance requirements.
• Working knowledge of FMLA, FAMLI, workers’ compensation, wage and hour requirements, and other applicable employment regulations.
• Strong analytical, problem-solving, and organizational skills.
• Strong written and verbal communication skills and ability to maintain confidentiality.
• Proficiency with HRIS, payroll systems, Microsoft Office, and Excel.
• Ability to manage multiple priorities and deadlines independently.

 

Education and Experience:

• Bachelor’s degree in Human Resources, Business Administration, Management, or a related field preferred. Equivalent combination of education and progressively responsible HR experience may be considered.
• Five or more years of progressively responsible Human Resources experience preferred, including experience with FMLA and/or state leave programs, workers’ compensation, payroll and HRIS systems, compensation analysis, and HR policy administration.
• SHRM-CP or PHR certification a plus.

 

Physical Requirements:
This position primarily performs office-based, non-manual work and requires the ability to use standard office equipment, computers, telephones, and other business technology. The position requires the ability to communicate effectively with employees, managers, leadership, and external partners.

 

Compensation: $80,000-$90,000 depending on education and experience

 

*This job description is not intended to be an exhaustive list of all duties. Employees may perform other related duties as assigned.

 

If you’re interested in this position, please send an updated resume, the title of the position you’re applying for, and a brief introduction about yourself. Applications submitted without a resume or position title may not be considered. Apply Here: Jobs@southdenver.com

Click Here to apply

 

South Denver Cardiology is the most comprehensive cardiac facility in the region. We are one of Denver’s oldest specialty medical practices. Established in 1973, SDCA celebrates over 50 years of service to the south metro community and is committed to the highest quality patient care. The mission of South Denver Cardiology is to be the provider of choice for delivering the highest quality cardiac care to adults in the region. Be part of a team that is making a difference!

 

Job Summary:

We are seeking a skilled Sonographer to join our team. The successful candidate will be responsible for performing diagnostic evaluations using sonography and other imaging techniques.

 

Duties/Responsibilities:

• Identifies patient service requirements by establishing personal rapport with potential patients, actual patients, and others in a position to understand service requirements.
• Gains patients’ cooperation by reducing anxieties.
• Thoroughly reviews patient/physician notes prior to exam to ensure correct imaging techniques are used.
• Explain exam and answer questions.
• Prepares patient for the ultrasound procedure.
• Performs 2D, 3D, M-mode, Doppler, Contrast and Strain echocardiograms. Maintains production and high-quality studies by following the established standards, protocols, and procedures. Gives opinions and/or explanations of data and/or images at physicians’ request.
• Maintains ultrasound supply inventory.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Maintain a safe and clean working environment.
• Documents patient care services by organizing all data obtained for physician interpretation.
• Creates echo report including summary in Epic structured report.
• PACs is Agfa/Tomtech
• Relays patient preliminary results to reading cardiologist as needed.
• Adheres to all guidelines of SDC (South Denver Cardiology) and IAC (Intersocietal Accreditation Commision).
• Provides proper emergency care, as needed.
• Contributes to team effort.
• Maintain required registry status.
• Completes monthly and annual competency, as required.

 

Qualifications:

• Certified Adult Cardiac Sonographer by the American Registry of Diagnostic Medical Sonographers (RDCS) or Registered Cardiac Sonographer (RCS) by Cardiovascular Credentialling International.
• Extensive training in cardiac ultrasound

 

Education & Experience:

• High School Diploma or equivalent preferred
• Epic experience preferred
• Medical office experience preferred
• Basic CPR
• Vascular US is a plus but not necessary

 

Physical Effort:

• Ability to support adult patient in emergencies as needed

 

Pay: $40.00 – $56.00 per hour

 

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid sick time
• Vision insurance

 

Work Location: In person

 

*This job description is not intended to be an exhaustive list of all duties. Employees may perform other related duties as assigned.

 

If you’re interested in this position, please send an updated resume, the title of the position you’re applying for, and a brief introduction about yourself. Applications submitted without a resume or position title may not be considered. Apply Here: Jobs@southdenver.com

Click Here to apply

 

Job Summary:

 

The Registered Nurse (RN) is responsible for managing individualized patient care by promoting and restoring patients’ health through the nursing process; collaborating with Physicians and Advanced Practice Providers as well as multidisciplinary team members; and providing education and support to these patients.

 

Duties/Responsibilities:

• Respects patient confidentiality and privacy by maintaining the security of all patient communications, per current HIPAA regulations.
• Identifies patient service requirements by establishing rapport with potential and actual patients.
• Responsible for triaging patients, by phone or in person. The nurse appropriately incorporates the use of established protocols, available information, the nursing process, critical thinking, prioritizing, and delegation to resolve patient issues.
• Ensures correct prescriptions by communicating with the physician and the pharmacies regarding new prescriptions, medication changes, or refills.
• Will educate patients on their medical conditions, symptoms that may indicate a worsening problem, and the possible effects or adverse reactions that may occur with medications.
• Review of test results with physicians. Differentiates normal results from abnormal results and obtain recommendations from the physicians. Informs patients of results and recommendations.
• Routinely see patients in the clinic for blood pressure management, medication titration, arrhythmia management, congestive heart failure exacerbations, and post procedure follow up.
• Will assist in management of Warfarin patients per protocol.
• Documents patient care and clinical activities in Epic electronic charting system.
• Gains patient cooperation by reducing anxieties, providing explanation of procedures, and answering questions.
• Assists the diagnostic team in administering pharmacological agents for diagnostic testing.
• Is an active member of Rapid Response and Code Blue team. Responsibilities include BLS/ACLS protocols.
• Acts as a resource for medical assistants and non-clinical staff.
• Provides routine and emergent care as directed per protocol.
• Complies with federal, state, local and professional requirements and advises management of needed actions.
• Maintains a safe, clean working environment.
• Protects patients and employees by adhering to infectious control policies and protocols.
• Travel between assigned satellite clinics based on staffing and patient needs.
  • Primary assigned location will be at our Castle Rock satellite clinic.

 

Required Skills/Abilities:

• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem‐solving skills.
• Ability to prioritize tasks.
• Ability to function well in a fast‐paced and at times demanding environment.
• Proficient with Microsoft Office or related software.
• Ability to read and interpret ECGs.

 

Education and Experience:

• Bachelor of Nursing preferred. Candidates with an associate’s degree will be considered if actively pursuing a bachelor’s degree.
• Current Colorado RN License
• At least 6 months of nursing experience required, including ECG as needed
• ACLS and BLS within 3 months of hire
• Cardiology Experience Preferred
• Epic Experience Preferred
• Crash cart and supplies

 

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Ability to assist with adult patient in emergencies as needed
• Lifting requirements do not exceed 25 pounds
• Possible travel to multiple office locations

 

Hours a Week:  40

 

Compensation: $37-45 per hour depending on experience and education

 

*This job description is not intended to be an exhaustive list of all duties. Employees may perform other related duties as assigned

 

If you’re interested in this position, please send an updated resume, the title of the position you’re applying for, and a brief introduction about yourself. Applications submitted without a resume or position title may not be considered. Apply Here: Jobs@southdenver.com

 

Job Summary:

The Clinic Float Nurse (RN) is responsible for learning all aspects of cardiac nursing in the including Diagnostic Nursing, Clinical Nursing, Pre-op Clinic, Transitional Heart Failure Clinic, Arrhythmia Clinic, Structural Heart Clinic, Pulmonary Hypertension Clinic, Device Clinic, Prevention Clinic and Cardio Oncology Clinic. The ideal candidate will have a strong background in Cardiology Nursing and the flexibility to work at short notice when other nurses are unable to make it in for their assigned shift.

 

Duties/Responsibilities:

• Respects patient confidentiality and privacy by maintaining the security of all patient communications, per current HIPAA regulations.
• Identifies patient service requirements by establishing rapport with potential and actual patients.
• Responsible for triaging patient, by phone or in person. The nurse appropriately incorporates the use of established protocols, available information, the nursing process, critical thinking, prioritizing, and delegation to resolve patient issues.
• Ensures correct prescription by communication with the physician and the pharmacies regarding new prescriptions, medication changes, or refills.
• Will educate patients on their medical conditions, symptoms that may indicate a worsening problem, and the possible effects or adverse reactions that may occur with medications.
• Review of diagnostic test results with physicians. Differentiates normal results from abnormal results and obtain recommendations from the physicians. Informs patients of results and recommendations.
• Routinely see patients in the clinic for with the assistance of the Advanced Practice Provider as well as independently per the workflows and guidelines set by each clinic.
• Patient appointments may include Preops, Post ops, or clinical management, including blood pressure management, medication titration, arrhythmia management and congestive heart failure exacerbations.
• When seeing Pts in the Specialty Clinics with the NP, the nurse will lead the appointment, use clinical judgement to present Pt to the NP, give recommendations for next steps, document all areas of care with attention to detail.
• Read and interpret ECGs
• Administers IV diuretics with continuous patient monitoring
• Administers injections subQ or IM as needed for medication administration
• Educating and monitoring patients on anti-arrhythmic medications, including routine patient assessments and follow-ups.
• Gains patient cooperation by reducing anxieties, explaining procedures, and answering questions.
• Is an active member of the code blue team. Responsibilities include BLS/ACLS protocols.
• Acts as a resource for medical assistants and non-clinical staff.
• Provides routine and emergent care as directed per protocol.
• Complies with federal, state, local and professional requirements and advises management of needed actions.
• Maintains a safe, clean working environment.
• Protects patients and employees by adhering to infectious control policies and protocols.

Required Skills/Abilities:

• Ability to travel to all SDC locations as needed
• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office or related software.
• Ability to read and interpret ECGs.

 

Education and Experience:

• Bachelor of Nursing Required
• Current Colorado RN License
• At least 6 months of nursing experience, required
• ACLS and BLS within 3 months of hire
• Cardiology Experience Preferred
• Epic Experience Preferred

 

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.
• Ability to assist with adult patient in emergencies as needed
• Travel possible to multiple locations

 

Hours a Week: 40

 

Compensation: $37-45 per hour depending on experience and education

 

*This job description is not intended to be an exhaustive list of all duties. Employees may perform other related duties as assigned.

 

If you’re interested in this position, please send an updated resume, the title of the position you’re applying for, and a brief introduction about yourself. Applications submitted without a resume or position title may not be considered. Apply Here: Jobs@southdenver.com

 

Job Summary:

The Registered Nurse (RN) is responsible for managing individualized patient care by promoting and restoring patients’ health through the nursing process; collaborating with Physicians and Advanced Practice Providers as well as multidisciplinary team members; and providing education and support to patients.

 

Duties/Responsibilities:

• Respects patient confidentiality and privacy by maintaining the security of all patient communications, per current HIPAA regulations.
• Identifies patient service requirements by establishing rapport with potential and actual patients.
• Responsible for triaging patients, by phone or in person. The nurse appropriately incorporates the use of established protocols, available information, the nursing process, critical thinking, prioritizing, and delegation to resolve patient issues.
• Ensures correct prescriptions by communicating with the physician and the pharmacies regarding new prescriptions, medication changes, or refills.
• Will educate patients on their medical conditions, symptoms that may indicate a worsening problem, and the possible effects or adverse reactions that may occur with medications.
• Review of test results with physicians. Differentiates normal results from abnormal results and obtain recommendations from the physicians. Informs patients of results and recommendations.
• Routinely see patients in the clinic for blood pressure management, medication titration, arrhythmia management, congestive heart failure exacerbations, and post procedure follow up.
• Will assist in management of Warfarin patients per protocol.
• Documents patient care and clinical activities in Epic electronic charting system
• Gains patient cooperation by reducing anxieties, providing explanation of procedures, and answering questions.
• Assists the diagnostic team in administering pharmacological agents for diagnostic testing.
• Is an active member of Rapid Response and Code Blue team. Responsibilities include BLS/ACLS protocols.
• Acts as a resource for medical assistants and non-clinical staff.
• Provides routine and emergent care as directed per protocol.
• Complies with federal, state, local and professional requirements and advises management of needed actions.
• Maintains a safe, clean working environment.
• Protects patients and employees by adhering to infectious control policies and protocols.
• Travel between assigned satellite clinics based on staffing and patient needs.

 

Required Skills/Abilities:

• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem‐solving skills.
• Ability to prioritize tasks.
• Ability to function well in a fast‐paced and at times demanding environment.
• Proficient with Microsoft Office or related software.
• Ability to read and interpret ECGs.

 

Education and Experience:

• Bachelor of Nursing preferred. Candidates with an associate’s degree will be considered if actively pursuing a bachelor’s degree.
• Current Colorado RN License
• At least 6 months of nursing experience required, including ECG as needed
• ACLS and BLS within 3 months of hire
• Cardiology Experience Preferred
• Epic Experience Preferred
• Crash cart and supplies

 

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Ability to assist with adult patient in emergencies as needed
• Lifting requirements do not exceed 25 pounds
• Possible travel to multiple office locations

 

Hours a Week: 40

 

Compensation: $37-45 per hour depending on experience and education

 

*This job description is not intended to be an exhaustive list of all duties. Employees may perform other related duties as assigned.

 

If you’re interested in this position, please send an updated resume, the title of the position you’re applying for, and a brief introduction about yourself. Applications submitted without a resume or position title may not be considered. Apply Here: Jobs@southdenver.com

 

Job Summary: The patient service representative plays a crucial role in delivering excellent patient
care by managing front desk operations, scheduling appointments, verifying insurance, and ensuring a
positive patient experience.

 

Duties/Responsibilities:

• Greet and check in patients with professionalism and courtesy.
• Registration, load insurance, verify referrals, collect copay, and balances.
• Scheduling office visits and outpatient diagnostic testing.
• Assist Physicians and staff in scheduling patients.
• Manage incoming hospital requests according to set protocol.
• Key player and participant in alerting and assisting entire building of emergencies.
• Assist patients with directions to all office locations.
• Take messages when required and maintain said records of all communications
• Follow all established scheduling protocols provided by the Supervisor.
• Maintain patient confidentiality according to HIPAA regulations
• Represent our Practice and Facility to referring Physicians, patients and all other callers, in a positive and pleasant manner.
• Serve as a liaison between patients, providers, and clinical teams to ensure seamless patient flow.
• Perform additional duties as assigned by the supervisor to support the needs of the practice and ensure optimal patient care.

 

Required Skills/Abilities:

• Ability to multi-task, problem solve and prioritize tasks based on urgency.
• Excellent usage of Multi phone line systems and heavy computer use.
• Friendly and professional customer service skills in person and on the phone.
• Ability to work cooperatively and communicate effectively with others.
• Flexibility, promptness, and desire to be a team player.
• Excellent organizational, oral, and written communication skills.
• Exceptional attention to detail with emphasis on accuracy and efficiency.
• Adhere to business casual dress code as set by SDCA.
• Must have flexibility in the work schedule.
• Patient facing role.
• Must have the ability to travel to any office location assigned for that day.

 

Education and Experience:

• Must have high school diploma or equivalent (GED)
• Medical office experience preferred

 

Physical Requirements:

• Ability to assist with adult patient in emergencies as needed
• Lifting requirements do not exceed 25 pounds

 

Hours a Week: 40

 

Compensation: $19-$22 per hour depending on experience and education

 

*This job description is not intended to be an exhaustive list of all duties. Employees may perform other related duties as
assigned.

 

If you’re interested in this position, please send an updated resume, the title of the position you’re applying for, and a brief introduction about yourself. Applications submitted without a resume or position title may not be considered. Apply Here: Jobs@southdenver.com

 

Job Summary:

Medical Assistants bring patients to the room to be seen by their doctors. They take the patients’ medical history and record their vitals and prepare patients for the exam with their doctor. They also assist the patient during the examination if requested.

Duties/Responsibilities:

• Take medical histories and record vital signs.
• Explain treatment procedures to patients.
• Prepare patients for examination.
• Assist the physician during the examination.
• Authorize drug refills.
• Arrange examining room instruments and equipment.
• Purchase and maintain supplies and equipment.
• Keep waiting and examining rooms neat and clean.
• Must maintain patient confidentiality and privacy per current HIPAA regulations.
• Must be able to establish rapport with patients easily and be customer service focused.
• Needs to be able to communicate so as to reduce anxieties, providing explanations of treatment and answering questions for a variety of patients.
• Assists patients and physicians by escorting patients from lobby to exam rooms, obtaining vital signs, getting medication list and preparing patients for examination.
• Obtains diagnostic data by performing point of care testing/treatments such as EKGs, and pulse oximetry.
• Performs clerical duties such as checking patients in and out, filling out disability forms, managing charts and obtaining physician signatures.
• Complies with federal, state, local, and professional requirements to keep licensing in good standing and by advising management of needed updates.
• Performs EECP once trained.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations.
• Prepares, cleans, and stocks exam rooms in the morning and after each exam.
• Coordinates communications by facilitating telephone communications for physicians, insurance companies and others.

 

Required Skills/Abilities:

• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office or related software.

 

Education and Experience:

• Must have high school diploma or equivalent (GED)
• Must meet the requirements of a credentialed Medical or Nursing Assistant or an equivalent amount of education and experience.
• Must have BLS certification from American Heart Association
• Must have a valid driver’s license
• Background check required (includes credit, justice, worker’s comp and drug test)

 

Physical Requirements:

• Ability to assist with adult patient in emergencies as needed
• Lifting requirements do not exceed 25 pounds

 

Tools/Equipment Used:

• 12 lead EKG, cardiac monitor/defibrillator, stethoscope, point of care testing equipment, basic
  computer knowledge, pulse oximetry, etc.

 

Hours a Week: 40 hours a week

 

Compensation: $19.50-$24.00 per hour depending on experience and education

 

*This job description is not intended to be an exhaustive list of all duties. Employees may perform other related duties as
assigned.

 

If you’re interested in this position, please send an updated resume, the title of the position you’re applying for, and a brief introduction about yourself. Applications submitted without a resume or position title may not be considered. Apply Here: Jobs@southdenver.com

 

Job Description:

Procedure schedulers schedule cardiac procedures that are performed by physicians in the hospital setting.

 

Duties/Responsibilities:

• Answer, triage and route multiple phone lines.
• Management of high call volume.
• Coordinates and schedules heart catheterizations, transcatheter interventions, pacemakers, defibrillators, EP/Ablations, TEE’s, Cardioversions, and structural heart procedures.
• Patient facing position- the procedure schedulers are in the office to capture patients and get them scheduled before they leave the office. This maximizes what gets scheduled on a daily basis which directly correlates to better patient care. Procedure Schedulers work at the Heart Center and at satellite offices but do not work remotely.
• Sometimes, the scheduling is done over the phone. For example, if the patient had a stress test and was then sent home. A provider would later review the stress test and would then order a heart catheterization and ask that the patient be called to schedule.
• Understands physician schedules and what procedures can be performed at differing facilities.
• Be able to talk to providers to resolve questions about scheduling or patient concerns.
• Manage incoming hospital requests according to set protocol.
• Take messages when required and maintain said records of all communications.
• Excellent persistent follow-up skills required to continue calling or sending portal messages until the patient is scheduled.
• Follow all established call handling protocols provided by the Supervisor.
• Scheduling cases correctly, with a minimal number of corrections needed as outlined in manual and communications from the Supervisor.
• Assist in any additional clerical duties requested by the Supervisor.
• Represents our Practice and Facility to referring Physicians, patients, hospital staff and all other callers, positively and pleasantly.
• Respects patient confidentiality and privacy by maintaining the security of all patient communications according to HIPAA regulations.
• Identifies patient service requirements by establishing rapport with potential and actual patients.
• Gains patient cooperation by reducing anxieties, providing explanations of treatment, and answering questions.
• Maintains good customer service when preparing patients for procedures.
• Arrange appointments for history and physical with MD if needed, typically by asking the clinical scheduling team.
• Schedules appointments for patients to see preop nurses thus ensuring patients receive necessary preop instruction. Maintains rapport with pre-op nurses.
• Scans signed consents to patient charts after the preop visit in many instances.
• Communicates medication holds listed in the case order to preop nurses. It is not meant for the procedure scheduler to instruct the patient about holds but to communicate the necessary information from the order to the preop nurse. Typically, this communication happens through the Epic procedure scheduling worksheet.
• Might help facilitate EKG and lab work as needed if patients are waiting for labs while getting scheduled for a procedure.
• Communicates to the authorization team in a timely fashion so they can obtain insurance pre­certification for procedures.
• Ensures compliance with hospital protocols by sending history and physicals, orders, consents, lab work and EKGs to admission areas (this is specific to external facilities- since Advent facilities are all on the same instance of Epic).
• Constantly learning about new procedures and protocols and procedures evolve over time.
• Troubleshoot potential patient problems and research charts for information about scheduling.
• Ability and willingness to enthusiastically participate in the South Denver Cardiology experience. This includes the four core values of South Denver:
  • We foster community.
  • We collaborate effectively.
  • We engage personally.
  • We deliver excellence.

 

Required Skills/ Abilities:

• Excellent organizational and computer skills.
• Ability to multi-task, problem solve, and prioritize tasks based on urgency.
• Excellent usage of multiphone line system and heavy computer use.
• Friendly and professional telephone manner.
• Ability to work cooperatively and communicate effectively with others. This includes, but is not limited to, team members, providers, coworkers from other departments, hospital staff, and patients.
• Flexibility, promptness, willingness to continue the learning and training process in an evolving field, and desire to be a team player.
• Excellent organizational, oral, and written communication skills.
• Exceptional attention to detail with emphasis on accuracy, efficiency, and follow-up.

 

Education and Experience:

• High school diploma or equivalent (GED).
• Epic experience preferred.
• Medical office experience preferred.

 

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to assist with adult patient in emergencies as needed
• Lifting requirements do not exceed 25 pounds

 

Hours a Week: 40

 

Compensation: $23-29 hour depending on experience and education

 

*This job description is not intended to be an exhaustive list of all duties. Employees may perform other related duties as assigned.

 

If you’re interested in this position, please send an updated resume, the title of the position you’re applying for, and a brief introduction about yourself. Applications submitted without a resume or position title may not be considered. Apply Here: Jobs@southdenver.com