As the premier leader in cardiovascular care, South Denver Heart Center receives many career inquiries. Your resume will be reviewed and qualified candidates will be contacted in the event there is a potential match. Please note, based on a new Centura Health mandate, we will no longer be able to hire applicants who use tobacco products in any way.
Please send your resume to Human Resources and include the position you are applying for in your cover letter and on the subject line of your email.
Thank you for your interest in a career with the South Denver Heart Center and we look forward to hearing from you.
Must maintain patient confidentiality and privacy per current HIPAA regulations
Ability to read and decipher various types of medical reports to ensure the proper reports get scanned, electronically filed/dated, and tasked to the appropriate MD within EMR as necessary
Ability to fluidly navigate through two EMR systems: our previous Allscripts Scheduling and Allscripts EMR platforms and our current Epic EMR platform
Responsible for preparing patient office charts for all types of scheduled office visits
Will assist in interacting with patients and outside entities requesting medical records and as such, completing medical records requests as necessary
Assist with any additional duties requested by the Medical Records Supervisor
ACCOUNTABILITY: Reports to Medical Records Supervisor
HOURS A WEEK: 40
COMPENSATION RANGE: $18.00-$19.50/hour
QUALIFICATIONS/EDUCATION:
Ability to be self-motivated, detail-oriented, and have the ability to multitask, problem solve and prioritize tasks in a fast-paced environment
• Requires excellent knowledge and high usage of computers and medically-based computer applications
• Must maintain a friendly and professional demeanor both within the office and on the telephone
• Ability to work cooperatively and communicate effectively with others while having excellent organizational, oral, and written communication skills
• Must have flexibility, promptness, and a desire to be a team player
• Previous Medical Records experience preferred
• High School Diploma, GED, or equivalent is required
• Position requires a drug test and background check (includes credit, justice, worker’s comp)
Respects patient confidentiality and privacy by maintaining the security of all patient communications, per current HIPAA regulations.
Identifies patient service requirements by establishing rapport with potential and actual patients.
Responsible for triaging patients, by phone or in person. The nurse appropriately incorporates the use of established protocols, available information, the nursing process, critical thinking, prioritizing, and delegation to resolve patient issues.
Ensures correct prescription by communication with the physician and the pharmacies regarding new prescriptions, medication changes or refills.
Will educate patients on their medical conditions, symptoms that may indicate a worsening problem, and the possible effects or adverse reactions that may occur with medications.
Review of diagnostic test results with physicians. Differentiates normal results from abnormal results and obtain recommendations from the physicians. Informs patients of results and recommendations.
Routinely see patients in the clinic for blood pressure management, medication titration, arrhythmia management, and congestive heart failure exacerbations.
Will assist in the management of Warfarin patients per protocol.
Documents patient care activities using EHR.
Gains patient cooperation by reducing anxieties, providing explanations of procedures, and answering questions.
Assists the diagnostic team in administering pharmacological agents for diagnostic testing. Provides routine and emergent care as directed.
Is an active member of the code blue team. Responsibilities include BLS/ACLS protocols.
Acts as a resource for the medical assistants and non-clinical staff.
Provides routine and emergent care as directed per protocol.
Complies with federal, state, local, and professional requirements and advises management of needed actions.
Maintains a safe, clean working environment.
Protects patients and employees by adhering to infectious control policies and protocols.
Call Center Scheduler / Customer Service Representative (Full-Time Position)
Responsibilities:
Answer, triage, and route multiple phone lines.
Management of high call volume.
Scheduling of office visits and outpatient diagnostic testing.
Assist Physicians and staff in placing and transferring calls.
Ability to learn and provide Alpha Numeric paging needs.
Manage incoming hospital requests according to set protocol.
Key player and participant in alerting the entire building of emergencies.
Assist callers with directions to all office locations.
Take messages when required and maintain said records of all communications
Follow all established call handling protocol as provided by the Supervisor Maintain patient confidentiality according to HIPAA regulations
Assist in any additional clerical duties requested by the Supervisor Represent our Practice and Facility to referring Physicians, patients and all other callers, in a positive and pleasant manner.
ACCOUNTABILITY: Reports to Scheduler Supervisor
HOURS A WEEK: 40
COMPENSATION RANGE: $16.50 – $19.50
QUALIFICATIONS:
Ability to multi-task, problem-solve, and prioritize tasks based on urgency.
Excellent usage of Multiphone line system and heavy computer use.
Friendly and professional telephone manner.
Ability to work cooperatively and communicate effectively with others.
Flexibility, promptness, and desire to be a team player.
Excellent organizational, oral, and written communication skills.
Exceptional attention to detail with emphasis on accuracy and efficiency.
Registration, load insurance, verify referrals, collect copay and balances.
Scheduling of office visits and outpatient diagnostic testing.
Assist Physicians and staff in scheduling patients.
Manage incoming hospital requests according to set protocol.
Key player and participant in alerting and assisting the entire building of emergencies.
Assist patients with directions to all office locations.
Take messages when required and maintain said records of all communications
Follow all established scheduling and call handling protocols as provided by the Supervisor.
Maintain patient confidentiality according to HIPAA regulations
Assist in any additional clerical duties requested by the Supervisor Represent our Practice and Facility to referring Physicians, patients, and all other callers, in a positive and pleasant manner.
ACCOUNTABILITY: Reports to Check-In/Out Supervisor
HOURS A WEEK: 40
COMPENSATION RANGE: $16.50 – $19.50
QUALIFICATIONS:
Ability to multi-task, problem-solve, and prioritize tasks based on urgency.
Excellent usage of Multiphone line system and heavy computer use.
Friendly and professional customer service skills in person and on the phone.
Ability to work cooperatively and communicate effectively with others.
Flexibility, promptness, and desire to be a team player.
Excellent organizational, oral, and written communication skills.
Exceptional attention to detail with emphasis on accuracy and efficiency.
Ability to learn and provide Alpha Numeric paging needs.
Manage incoming hospital requests according to set protocol.
Take messages when required and maintain said records of all communications
Follow all established call handling protocols as provided by the Supervisor.
Assist in any additional clerical duties requested by the Supervisor Represent our Practice and Facility to referring Physicians, patients, and all other callers, in a positive and pleasant manner.
Respects patient confidentiality and privacy by maintaining the security of all patient communications according to HIPAA regulations.
Identifies patient service requirements by establishing rapport with potential and actual patients.
Gains patient cooperation by reducing anxieties, providing explanations of treatment, and answering questions.
Maintains good customer service when preparing patients for procedures.
Coordinates and schedules heart catheterizations, transcatheter interventions, pacemakers, EP/Ablations, TEE’s, Tilt Tables, Cardioversions, and CT procedures.
Arranges appointments for history and physical with MD if needed.
Explains pre-op instructions.
Acquires signed consents for procedures.
Adheres to medication restrictions per protocol.
Acquires EKG and lab work as needed.
Obtains insurance pre-certification for procedures.
Ensures compliance with hospital protocols by sending history and physicals, orders, consents, lab work, and EKG’s to admission areas.
Troubleshoot potential patient problems.
ACCOUNTABILITY: Reports to Clinical Manager
HOURS A WEEK: 40
COMPENSATION RANGE: $18 – $19
QUALIFICATIONS:
High school diploma or equivalent.
Medical office experience preferred.
Excellent organizational and computer skills.
Ability to multi-task, problem-solve, and prioritize tasks based on urgency.
Excellent usage of Multiphone line system and heavy computer use.
Friendly and professional telephone manner.
Ability to work cooperatively and communicate effectively with others.
Flexibility, promptness, and desire to be a team player.
Excellent organizational, oral, and written communication skills.
Exceptional attention to detail with emphasis on accuracy and efficiency.
Must maintain patient confidentiality and privacy per current HIPAA regulations.
Must be able to establish rapport with patients easily and be customer service-focused.
Needs to be able to communicate so as to reduce anxieties, providing explanations of treatment and answering questions for a variety of patients.
Assists patients and physicians by escorting patients from the lobby to exam rooms, obtaining vital signs, getting medication list, and preparing patients for examination.
Obtains diagnostic data by performing point of care testing/treatments such as protimes, EKGs, and pulse oximetry.
Performs clerical duties such as checking patients in and out, filling out disability forms managing charts, and obtaining physician signatures.
Complies with federal, state, local, and professional requirements to keep licensing in good standing and by advising management of needed updates.
Performs EECP once trained and certified.
Maintains safe and clean working environment by complying with procedures, rules, and regulations.
Prepares, cleans, and stocks exam rooms in the morning and after each exam.
Coordinates communications by facilitating telephone communications for physicians, insurance companies, and others.
QUALIFICATIONS/EDUCATION
Applicant must have a high school diploma or equivalent (GED)
Applicant must meet the requirements of a credentialed Medical or Nursing Assistant or an equivalent amount of education and experience.
Must have BLS certification from American Heart Association.
Lifting requirements do not exceed 25 pounds.
Must have a valid driver’s license
Background check required (includes credit, justice, worker’s comp, and drug test)
TOOLS/EQUIPMENT USED
12 lead EKG, cardiac monitor/defibrillator, stethoscope, point of care testing equipment, basic computer knowledge, pulse oximetry, etc.
SCRIBE CLINICAL MEDICAL ASSISTANT
PAY: $16/hour-$17/hour
RESPONSIBILITIES
(In addition to responsibilities listed under Clinical Medical Assistant)
Accurately and thoroughly document medical visits and procedures as they are being performed by the physician, including but not limited to:
Patient medical history and physical exam,
Procedures and treatments performed by healthcare professionals, including nurses and physician assistants.
Patient education and explanations of risks and benefits.
Physician-dictated diagnoses, prescriptions, and instructions for patient or family members for self-care and follow-up
Medical Scribes also spot mistakes or inconsistencies in medical documentation and check to correct the information in order to reduce errors. All addenda must be signed off by a physician. Medical Scribes ensure that all clinical data, lab or other test results, the interpretation of the results by the physician are recorded accurately in the medical record. Alert physician when the chart is incomplete. Medical Scribes must comply with specific standards that apply to the style of medical records and to the legal and ethical requirements for preparing medical documents and for keeping patient information confidential.
SKILLS
Language Skills – The ability to write routine reports and correspondence. Medical Scribes must be proficient in typing and good at spelling, punctuation, grammar, and oral communication. Must be able to listen to complex medical information and summarize in a clear, complete, and concise fashion. Excellent English composition skills required to generate professional, polished writing at a high rate of production.
Understanding of medical terminology, anatomy and physiology, diagnostic procedures, pharmacology, and treatment assessments to the extent required to understand and accurately transcribe dictated reports. Translate medical abbreviations into their expanded forms.
Computer Skills – To perform this job successfully, an individual should be able to learn and use all functions of electronic medical record software. Must accurately enter data into a database, search for information. Must be proficient in and keep up to date with changes in current EHR program(s) used at the facility. Must be able to type words and numbers quickly and accurately.
QUALIFICATIONS/EDUCATION
(In addition to qualification/education listed under Clinical Medical Assistant)
Applicant must meet the requirements of a credentialed Medical or Nursing Assistant or be acknowledged with an ABR-OE.
