As the premier leader in cardiovascular care, South Denver Heart Center receives many career inquiries. Your resume will be reviewed and qualified candidates will be contacted in the event there is a potential match. Please note, based on a new Centura Health mandate, we will no longer be able to hire applicants who use tobacco products in any way.
Please send your resume to Human Resources and include the position you are applying for in your cover letter and on the subject line of your email.
Thank you for your interest in a career with the South Denver Heart Center and we look forward to hearing from you.
The Clinical Research Nurse, under the guidance and supervision of the Principal Investigator (PI), ensures the integrity and quality of clinical trials are maintained and conducted in accordance w/ federal, state, and local regulations, Institutional Review Board (IRB) approvals, and SDCA policies and procedures. This position is primarily responsible for the accurate completion of visit procedures and collection of information from study patients according to protocols, and for protecting the health, safety, and welfare of research participants. The clinical trial nurse also acts as the study coordinator for limited studies.
Essential Functions: Providing nursing care to research study patients.
Ensures compliance with each study’s protocol by providing thorough review and documentation at each subject study visit
Participates in recruitment and selection of study participants by interviewing and documenting medical history to determine compliance with eligibility requirements
Performs medical tests, including, but not limited to, vital signs, imaging studies, and electrocardiograms
Administers investigational medications and performs patient assessments during clinic visits to determine the presence of side effects; notifies Principal Investigator of findings/issues
Provides patient education and medical information to study patients to ensure understanding of proper medication dosage, administration, and disease treatment
Documents medical data in the patient chart to capture protocol requirements As Study Coordinator, ensures assigned studies are conducted in accordance with the Food and Drug Administration (FDA), Office for Human Research Protections (OHRP), and Good Clinical Practices (GCP) guidelines
Ensures site compliance with research protocols by reviewing all regulatory requirements to confirm the implementation of appropriate methods, practices, and procedures for all research activities
Develops accurate source materials and ensures compliance from site staff
Provides accurate and timely data collection, documentation, entry, and reporting in both sponsor and SDCA databases
Ensures appropriate credentialing and training completion
Supports the regulatory supervisor in the maintenance of regulatory documents in accordance with SDCA SOP and applicable regulations
Interfaces with research participants, to support efforts to determine eligibility and consenting of study participants according to a protocol
Communicates and collaborates specific study requirements to the research team, including internal and external parties, sponsor, monitors, PI, and study participants
Ensures compliance with research protocols, by providing ongoing quality control audits, including maintaining ongoing investigational drug accountability
Disburses investigational drug and provides patient teaching regarding administration, as necessary
Communicates and collaborates w/ study team including internal and external parties, sponsors, PI, and study participants
Participates with the PI and study team to identify and prioritize the development of systems and infrastructure to maintain research quality and compliance
Occasional travel to attend sponsor study training meetings as required
Other duties as assigned
General
Valid RN license from the State of Colorado
Bachelor of Nursing degree required
Two (2) years of recent clinical nursing experience in a hospital, clinic, or similar health care setting
Nursing competency skills per scope of practice (i.e., performing vital signs, nursing assessments, performing ECG/EKG, administering injections, etc.)
At least one (1) year clinical trials research experience preferred
Knowledge of medical terminology, drug calculation skills, clinical nursing, clinical trials, and GCP concepts
Detail-oriented and meticulous in all aspects of work
Strong follow-through skills and ability to proactively identify and solve problems; demonstrate initiative is imperative
Must have a professional demeanor, strong communication skills with the public as well as physicians and co-workers
Ability to work well independently as well as in a team environment
Strong interpersonal, customer service, and multi-tasking skills are critical
Must be proficient in Microsoft Office Word and Excel, electronic health systems and databases used in the research environment, or have a willingness to learn and demonstrate proficiency within six months of hire
Possess the ability to work well under pressure, multi-task, and manage deadlines
Knowledge of GCP, federal, state, and local regulations, including HIPAA policies and procedures
Miscellaneous
Position is full-time Monday through Friday 7:00am – 5:30pm
Position receives direction from the Research Supervisor
Responsible for patient account balances being paid timely and remaining current under general supervision
Performs collection activities such as monitoring delinquent accounts, contacting patients for account payment and address verification, answering routine account inquiries while entering notes kept inpatient billing file
Review patient payment postings for accuracy to ensure account balances are current. Process patient payments and refunds as needed
Works with co-workers to resolve insurance/billing errors vs patient balances
Recommends accounts for collection or write-off
Adheres to confidentiality, state, federal, and HIPAA laws and guidelines regarding patient records
Performs other duties as requested or assigned
EXPERIENCE/SKILL REQUIREMENTS
High school diploma or equivalent
Medical billing/collections experience preferred. A plus if familiar with health insurance plans, Medicare, Medicaid and Explanation of Benefits (EOB’s)
Proficient computer skills (preferably in Microsoft Office) and experience utilizing common office resources (phone, fax, copier, and email). Internet usage for researching hospital systems and medical insurance plans
Excellent customer service skills in order to speak clearly and professionally with patients and staff
Ability to work within deadlines, meet goals, and work independently with minimal supervision
Background check required (includes credit, justice, worker’s comp, and drug test)
Cardiac Rehab Exercise Physiologist-Full Time Position
Responsibilities:
Identifies patient care requirements by establishing personal rapport with potential and actual patients
Gathers baseline conditioning/cardiac status through current treadmill evaluations
Monitors telemetry during cardiac rehab classes
Establishes a compassionate environment by providing emotional and psychological support in a professional manner to patients and families.
Gathers current medication list and ensures patients fully understand the reason for and actions of all medications
Contacts physician if indicated to modify medication regime
Assures quality of care by adhering to therapeutic standards, measuring health outcomes against patient care goals, and making or recommending necessary adjustments
Evaluates physical complaints by thoroughly questioning and performing a physical assessment
Recognize the need for interventions in the evaluation of angina, hyper/hypotension, hypo/hyperglycemia, congestive heart failure, arrhythmias, and takes appropriate medical action
Maintains a cooperative relationship among health care team members
Emergency support when necessary
Qualifications/Education:
Exercise Physiologist: Bachelor’s Degree in Exercise Science from an accredited University (Master’s degree in Exercise Science or related field preferred)
Experience in Cardiac Rehab (ICR experience preferred)
Background check and drug/tobacco test required (includes credit, justice, worker’s comp)
Must have the ability to multi-task
Requires the ability to work under minimal supervision and assume responsibilities for task initiation and completion
Basic computer knowledge with experience using Microsoft Word and Microsoft Excel programs.
Introduce yourself and tell the patient the name of the scheduled study and the name of the tech.
Prepare patients for examination.
Medication reconciliation if time allows.
Arrange examining room and equipment. Thoroughly wipe down / clean rooms.
Ensure adequate supplies are in each room: Cleaning & linens.
Keep waiting rooms neat and clean.
Must maintain patient confidentiality and privacy per current HIPAA regulations.
Must be able to establish rapport with patients easily and be customer service focused.
Needs to be able to communicate so as to reduce anxieties, answering questions for a variety of patients.
Assists patients and technicians by escorting patients from the lobby to exam rooms, obtaining getting medication lists, and preparing patients for examination.
Performs clerical duties such as faxing patient reports to physicians.
Prepares, cleans, and stocks exam rooms in the morning and after each exam.
QUALIFICATIONS/EDUCATION
Applicant must have a high school diploma or equivalent (GED)
Must have BLS certification from American Heart Association.
Lifting requirements do not exceed 25 pounds.
Must have a valid driver’s license
Background check required (includes credit, justice, worker’s comp, and drug test)
TOOLS/EQUIPMENT USED
Basic computer knowledge, various office equipment.
Must maintain patient confidentiality and privacy per current HIPAA regulations.
Must be able to establish rapport with patients easily and be customer service focused.
Needs to be able to communicate so as to reduce anxieties, providing explanations of treatment and answering questions for a variety of patients.
Assists patients and physicians by escorting patients from the lobby to exam rooms, obtaining vital signs, getting medication list and preparing patients for examination.
Obtains diagnostic data by performing point of care testing/treatments such as protimes, EKGs, and pulse oximetry.
Performs clerical duties such as checking patients in and out, filling out disability forms, correcting/editing dictation inaccuracies, managing charts and obtaining physician signatures.
Complies with federal, state, local, and professional requirements to keep licensing in good standing and by advising management of needed updates.
Performs EECP once trained and certified.
Maintains safe and clean working environment by complying with procedures, rules, and regulations. Prepares, cleans, and stocks exam rooms in the morning and after each exam.
Coordinates communications by facilitating telephone communications for physicians, insurance companies, and others.
Qualifications/Education:
Certified Medical Assistant preferred or an equivalent amount of education or experience.
Lifting requirements do not exceed 25 pounds.
Must have a valid driver’s license
Background check required (includes credit, justice, worker’s comp, and drug test)
Tools and equipment used:
12 lead EKG, cardiac monitor/defibrillator, stethoscope, point of care testing equipment, basic computer knowledge, pulse oximetry, etc.
Health Information Professional – Medical Records (Full Time)
Responsibilities:
• Must maintain patient confidentiality and privacy per current HIPAA regulations • Ability to read and decipher various types of medical reports to ensure the proper reports get scanned, electronically filed/dated, and tasked to the appropriate MD within EMR as necessary • Ability to fluidly navigate through our Allscripts scheduling system, as well as our Allscripts EMR system and EMR scanning system • Responsible for preparing patient office charts for all types of scheduled office visits • Have the ability to break down and scan paper charts into EMR • Will assist in interacting with patients and outside entities requesting medical records and as such, completing medical records requests as necessary • Assist with any additional duties requested by the Medical Records Supervisor
Qualification / Education:
• Ability to be self-motivated, detail-oriented, and have the ability to multitask, problem solve and prioritize tasks in a fast-paced environment • Requires excellent knowledge and high usage of computers and medically-based computer applications • Must maintain a friendly and professional demeanor both within the office and on the telephone • Ability to work cooperatively and communicate effectively with others while having excellent organizational, oral, and written communication skills • Must have flexibility, promptness, and a desire to be a team player • Previous Medical Records experience preferred • High School Diploma, GED, or equivalent is required • Position requires a drug test and background check (includes credit, justice, worker’s comp)
General: • The position is full-time Monday through Friday 8:30 am—5:00 pm • Position receives direction from the Medical Records Supervisor
Call Center Scheduler / Customer Service Representative (Full-Time Position)
Responsibilities:
Answer, triage, and route multiple phone lines.
Management of high call volume.
Scheduling of office visits and outpatient diagnostic testing.
Assist Physicians and staff in placing and transferring calls.
Ability to learn and provide Alpha Numeric paging needs.
Manage incoming hospital requests according to set protocol.
Key player and participant in alerting the entire building of emergencies.
Assist callers with directions to all office locations.
Take messages when required and maintain said records of all communications
Follow all established call handling protocol as provided by the Supervisor Maintain patient confidentiality according to HIPAA regulations
Assist in any additional clerical duties requested by the Supervisor Represent our Practice and Facility to referring Physicians, patients, and all other callers, in a positive and pleasant manner.
Qualifications/Education:
Ability to multi-task, problem-solve and prioritize tasks based on urgency.
Excellent usage of Multi-phone line system and heavy computer use.
Friendly and professional telephone manner.
Ability to work cooperatively and communicate effectively with others.
Flexibility, promptness, and desire to be a team player.
Excellent organizational, oral and written communication skills.
Exceptional attention to detail with emphasis on accuracy and efficiency.
