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Administrative Information

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New Patients
Appointments
Cancellations
Office Hours
Telephone Calls
After Hours, Weekends, and Holidays
Billing, Insurance and Credit Information
Medicare, Medicaid, HMOs, and PPOs
Non-US Residents and Patients without Insurance

New Patients
We welcome new patients for consultations with our cardiologists, for diagnostic evaluation, and for medical treatment. You may contact us directly or through a referring physician. Please make sure to forward copies of your medical records from other physicians before your first appointment, which will be set for the earliest time and date possible. Please print the medical questionnaires supplied and bring the completed forms with you to our office. Please arrive approximately 15 minutes early to allow for parking and timely arrival. On your first appointment, please bring your medical records (or make sure that we have received them, a list of all medicines you are presently taking (include all herbal and over the counter medication) and your health insurance card(s). Please bring your insurance card(s) on each following appointment.

New Patient Packet

Release of Medical Information

New Patient Nutrition Consultation

Comprehensive Cardiovascular Evaluation Patient Packet

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Appointments
We encourage you to make your appointments as far in advance as possible. We recognize the importance of your time and will make every effort to meet your scheduled appointment. We ask your understanding when medical emergencies may occasionally cause us to delay or reschedule your appointment. You may use the following email address to request appointments. Please be aware that this is not a secure form of communication and private medical information should not be shared. Please contact us to make an appointment.

Patient Instructions for Testing


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Cancellations
If you cannot keep a scheduled appointment, please notify us at least 24 hours in advance. If you must cancel your appointment due to last-minute unforeseen circumstances, please let us know immediately.
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Office Hours
South Denver Cardiology Associates office is open from 8:30 a.m. to 5:00 p.m. Monday through Friday. Our telephone number is (303) 744-1065. We are available to take calls directly at this number during normal business hours.
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Telephone Calls
Our switchboard operator will direct your call to the appropriate person during our normal office hours. Please be prepared to tell the operator which person or department you wish to speak with and the nature of your call so that it will be properly directed. If your call is prompted by pain, acute discomfort, or feel the situation warrants an immediate response, please give the operator specific details so we can respond accordingly. If your call is not an emergency, the operator may forward you to the voice mail of the appropriate person. When leaving a message, please spell your name and give your phone number. Please be aware that our physicians are generally not available by phone. If you have a medical question, you will be directed to our nursing staff.
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After Hours, Weekends, and Holidays
There is always a physician on call when our office is closed. However, we request that you make your calls for appointments or other routine business during normal business hours. If you need to make a call after hours to contact one of the doctors, our answering service will help you reach the physician on call. Please instruct the answering service that you wish to speak with the doctor on duty and leave your number. The doctor will respond as quickly as possible. Be prepared to accurately describe your problem and list the medicines you are taking.

In case of an emergency, call 911 to dispatch an ambulance. Our practice admits to the following hospitals:

Porter Adventist Hospital, Littleton Adventist Hospital, and HealthOne Swedish Medial Center Once you are admitted to the hospital, the emergency room staff will notify the South Denver cardiologist on call.

South Denver Cardiology Associates office is closed on the following holidays:

  • January 1 - New Years Day
  • Last Monday in May - Memorial Day
  • July 4 - Independence Day
  • First Monday in September - Labor Day
  • Last Thursday in November - Thanksgiving
  • Friday after Thanksgiving
  • December 25 - Christmas Day
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Billing, Insurance, and Credit Information
Our business office representatives are always available to assist you with any questions you may have. Our business office telephone number is (303) 715-2244. We encourage you to bring any special needs to our attention. We're here to help you!

Please bring all pertinent insurance information and your insurance cards with you on each visit to our office. We will provide you a charge ticket at each visit so that you can retain a record of all fees and services rendered that day.

Should your insurance carrier withhold payment or partial payment of your claim for any reason, we will be glad to assist you in obtaining an explanation from them. However, we cannot guarantee payment of your claim. Also, we cannot be responsible for negotiating fees or claims with insurance companies or any other entity. Patients are responsible for payment of medical care within a reasonable time, regardless of the status of the claim.

If circumstances warrant an extended payment plan, our business office representative is available to assist you with such arrangements. Please contact the office prior to your appointment.

You will receive a monthly-itemized statement showing all charges up to and including the current month. These statements will cover all services provided, both in our office, and at the hospital. All patients with a current balance will continue to receive monthly statements until the account is cleared. A reminder: Please remember to bring your insurance card(s) with you for each visit to our office. Please notify us if your address, telephone number or insurance carrier changes at any time. Please be sure any necessary referrals are valid.
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Medicare, Medicaid, HMOs, and PPOs
South Denver Cardiology Associates participates with Medicare and Medicaid patients, as well as those individuals with private insurance We also participate in most HMO and PPO Plans. Please contact our office to verify our participation in your plan.
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Non-US Residents and Patients without Insurance
Please contact the business office prior to your visit so that we can discuss special arrangements regarding your account.
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